Regional payments desk, Busan
A six-person operations team joined Audit Chamber after a subsidiary review flagged after-hours approvals without rationale. Over seven weeks they rebuilt strata (value, new vendor, weekend) and cut open exceptions from 41 to 12. The residual twelve were intentional holds awaiting vendor KYC — now labeled as such instead of “pending.”
Limitation they still own: their app cannot force a rationale field on mobile approvals. Data Virtual documented a compensating export check; the engineering ticket remains open.